2025 cPanel Partner License Pricing Frequently Asked Questions

All Partners were emailed at their primary email address on file on October 9, 2024.

New pricing goes into effect on January 1, 2025. New license rates will be billed on the first invoice of 2025.

The exact increase depends on the specific product or product configuration. The dedicated cPanel Partner Licensing Guides valid from December 16, 2024 can also be consulted - for USD, EUR, and JPY.

We remain committed to delivering value through new features and enhancements, many of which are based on your feedback. For more details about our existing and upcoming features, please check our Release Notes and revamped Features Site.

If you'd like to explore additional ways to optimize your revenue or take advantage of our partner programs like our In-App Revenue Share Program, please feel free to contact your Account Manager or review the following resource: Our Partner Revenue Share Program.

We evaluate our license pricing regularly, and currently on an annual basis. The pricing that goes into effect on December 16, 2024, will remain valid at least through the end of 2025.

No action is required from you. This change only affects our billing and invoicing processes, which will be automatically updated.

However, one main reason for communicating the new pricing to you in advance is to give you enough time to prepare price change notifications for your customers, as well as make any other necessary changes.

Payment terms are set in your PartnerNOC agreement.

We are so glad you asked! This year, we launched our new features.cpanel.net site which is kept up to date with our planned roadmap and what we release throughout the year. Want to know what we have coming up for cPanel & WHM? Want to tell us what you want next? Our roadmap is publicly accessible so you can see what we have planned, vote for what you need, and get updates on what's in development.

Most of our partners who operate at scale with shared hosting environments leverage large bare metal servers to deliver the resources they need to service their customers. We have found that customers that don't operate at scale (less than 100 users), generally leverage cloud-based resources.

Yes. You can log into your customer portal, or via the API, to upgrade or downgrade any licenses. On December 16, 2024, all pricing will be automatically adjusted accordingly.

No, we are not changing the licensing model.

No, our SKUs (Stock Keeping Units) will remain the same. The existing SKUs will continue being used with the adjusted pricing.

We do not have plans to offer a reduced functionality version of our products.

Contact your dedicated Account Manager to get the process started.

Yes. We encourage you to reach out to your Account Manager for assistance in understanding how to get the most out of our partnership, including revenue tier discounts.

Yes. Because we are adjusting pricing and not the license model, WHMCS is ready and able to accommodate the adjusted pricing on January 1, 2025. In the event you are using a different billing solution, please contact your Account Manager or the Partner Success team to discuss your specific needs.

You should have received an email from cPanel. If you haven't received an email detailing these changes, you can check the email address associated with your cPanel account to update your contact information and determine where the communication was sent. You can find more information about our new pricing by downloading the 2025 cPanel Partner License Guide.

Please contact your Account Manager or Partner Success Team.