All Partners were emailed at their primary email address on file on September 28th.
The adjusted prices for new Partners go into effect December 15, 2021, and renewing customers as of January 1, 2022. All Partners will be billed the new license rates on their first 2022 invoice.
The exact increase depends on the specific product. The 2022 Partner Licensing Guides can be downloaded here.
We, like all companies, must periodically assess the impact of our pricing to ensure alignment between the needs of our Partners/Customers and our own cost of doing business. This assessment can result in periodic pricing adjustments.
We currently evaluate our license pricing on an annual basis. The prices that go into effect on January 1, 2022, will be valid until further notice.
Yes. Our pricing philosophy is transparent, and all Partners currently have the same pricing. This provides market parity; no Partner has a pricing advantage.
Payment terms are set in your Partner agreement.
No, as part of this adjustment exercise, our SKUs (Stock Keeping Units) will remain the same. The existing SKUs will continue being used and we will only adjust their price.
No. We are not changing the licensing model. The January 1, 2022, adjustment only affects price levels of certain license types.
No. We have no plans to reinstate yearly or unlimited account license plans.
Our pricing philosophy is transparent, and all Partners currently have the same pricing. This provides market parity; no Partner has a pricing advantage. We are not currently entering into any term licensing / pricing agreements.
Yes. You can still log into your customer portal, or via the API, and upgrade your licenses as needed during the notification period (October 1, 2021 through December 31, 2021). On January 1, 2022, regardless of the license type, we will automatically adjust the pricing.
At this time, we do not have plans to offer a reduced functionality version of our products.
Most of our Partners who operate at scale shared hosting environments leverage large bare metal servers to deliver the resources they need to service their customers. We have found that customers that don’t operate at scale (less than 100 users), generally leverage cloud-based resources such as VPS.
Yes. Because we are adjusting pricing and not the license model, WHMCS is ready and able to accommodate the adjusted pricing on January 1, 2022.
Discounts exist for Partners who become Certified. We always encourage you to reach out to your Account Manager for assistance in understanding how to get the most out of this Partnership.
No; billing will be automatically updated. These changes only affect our billing and invoicing processes, and any changes will be done on our side. You will not need to change anything on your servers related to this update.
Our Partner programs reward those hosting Partners who achieve certain revenue thresholds. Once those thresholds are reached, discounts are automatically applied.
We strive to deliver the best tools available on the market to our customers. Over the last 12 months, we’ve continued to listen and to deliver many critical features and capabilities. Many of these enhancements are detailed on our web sites here: https://cpanel.net/up-next
For 2022, no deferrals are available.
As a business owner, you have several avenues available to you with regard to how to manage this price adjustment. Some of the options available include passing the cost directly on to the end-users by increasing prices, leveraging creative marketing ideas to create fair use policies, and offering value-adding upsells to customers to increase revenue.
No, we are not changing our non-profit or educational licensing or pricing at this time. If you are from a non-profit organization or educational institution, please contact customer service.
Please contact your Account manager.
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