All Partners were emailed at their primary email address on file on September 28th, 2022.
New pricing goes into effect on December 16, 2022. New license rates will be billed on the first invoice of 2023.
The new partner list prices for the license tiers will be: Solo $7.70, Admin $16.50, Pro $23.00, Plus $33.00 and Premier $43.00. Each bulk user on a Premier license will cost $0.225. All prices are published in the 2023 Partner Licence Guide.
Like all companies, we must periodically assess the impact of our pricing to ensure we are aligned with the value our products deliver as well as with our own cost structure. In addition, this adjustment in pricing allows us to continue to innovate, maintain, and enhance our existing products and services.
We currently evaluate our license pricing on an annual basis. The pricing that goes into effect on December 16, 2022, will remain valid at least through the end of 2023.
No action is required from you. This change only affects our billing and invoicing processes, which will be automatically updated.
However, one main reason for communicating the new pricing to you roughly three months in advance is to give you enough time to prepare price change notifications to your customers, as well as any changes on existing graphics, etc.
Payment terms are set in your Partner agreement.
We strive to deliver the best tools available on the market to our partners. Over the last 12 months, we’ve continued to listen and deliver on many critical features and capabilities. Highlights of new products and enhancements in 2022 include a more modern interface, NGINX caching, and support for Ubuntu. Additional OS support (including Rocky Linux) is on the way. We are also continually improving our security efforts and protocols to combat and mitigate issues stemming from third-party software components.
Most of our partners who operate at scale with shared hosting environments leverage large bare metal servers to deliver the resources they need to service their customers. We have found that customers that don’t operate at scale (less than 100 users), generally leverage cloud-based resources.
Yes. You can log into your customer portal, or via the API, to upgrade or downgrade any licenses as needed during the notification period (September 28 through December 31, 2022). On December 16, 2022, all pricing will be automatically adjusted accordingly.
No, we are not changing the licensing model.
No, our SKUs (Stock Keeping Units) will remain the same. The existing SKUs will continue being used with the adjusted pricing.
We do not have plans to offer a reduced functionality version of our products.
No. We allowed certain partners who met pre-defined eligibility requirements to defer their 2019 price adjustment while they modified their internal systems to accommodate our license model change. For 2023, we are not adjusting the licensing model and therefore no deferrals are available this time.
Yes. As a partner you receive all licenses at a discounted price (compared to our store customers). Additional discounts exist for partners who become certified; we always encourage you to reach out to your Account Manager for assistance in understanding how to get the most out of this partnership, including revenue tier discounts. An attractive new partner program initiative will also be introduced in the coming months that will provide additional options to get MDFs.
Businesses can either pass the additional cost on to end-customers by increasing their prices respectively, or they can absorb the cost.
If they choose to pass the cost on, an appropriate communication towards end-customers is crucial with the announcement of increase made as far in advance as possible.
No, we are not changing our non-profit or educational licensing or pricing. If you are from a non-profit organization or educational institution, please contact customer service.
Yes. Because we are adjusting pricing and not the license model, WHMCS is ready and able to accommodate the adjusted pricing on December 16, 2022. In the event you are using a different billing solution, please contact your Account Manager or the Partner Success team to discuss your specific needs.
You should have received an email from cPanel. If you haven't received an email from detailing these changes, you can check the email address associated with your cPanel account to confirm where the communication was sent. You can find more information about our new pricing here, or by downloading the 2023 cPanel Partner License Guide.
We currently have no plans to make any changes regarding our partners in Ukraine.
Please contact your Account manager or Partner Success Team.
cPanel, WebHost Manager and WHM are registered trademarks of cPanel, L.L.C. for providing its computer
software that facilitates the management and configuration of Internet web servers.