Any server with a local installation of MySQL 5.5 and no databases will automatically update to MySQL 5.7 or newer.
Some customers using Version 78 of cPanel & WHM
are blocked from upgrading to newer versions because MySQL 5.5 is
installed. To solve this problem, we are automatically upgrading these
We strongly recommend you do not wait for the automatic update and perform the upgrade to the server before February 2020. This automatic update will be triggered when the server tries to update to Version 86 during its maintenance period.
Any server meeting the following requirements may receive a separate update:
This process is currently under consideration, and would upgrade from MySQL 5.5 to MySQL 5.6 for qualifying servers. Get emails and stay-up-to date on product changes like these by subscribing here.
The automatic update will result in
healthy, updated servers. MySQL 5.5 reached end of life (EOL) in
December, 2018 and no longer receives security updates or patches.
Some issues that might arise during an upgrade to MySQL 5.6 that you should be aware of:
Updated servers have lower security
risks. An exposed flaw or vulnerability can cause a security crisis that
needs to be addressed urgently without adequate time to deploy
resources, resulting in long waits for technical support while servers
are vulnerable to being exploited. Keeping servers up-to-date reduces
You can upgrade your managed servers to MySQL 5.6 or
newer before the automatic update. MySQL upgrades can be performed in
WHM or via API calls.
Hosting providers with unmanaged servers need to
communicate with customers to make them aware of this update and
encourage them to upgrade their version of MySQL to 5.6 or newer before
If you do not manually update MySQL 5.5 before the automatic update and an issue arises, we will not be notified or be able to help until you open a ticket. This could cause a longer than needed disruption to websites hosted on the affected servers.
The best course of action is to upgrade or have your managed hosting provider upgrade MySQL as soon as possible to perform any maintenance necessary due to unexpected incompatibility or corruption.
Having your systems administrator upgrade instead of waiting for the automatic update allows you to control the process. If you would like to hire someone to manage your server or to help with this upgrade, here’s a list of SafeAdmin Certified system administrators.
To upgrade MySQL via WHM: WHM » SQL Services » MySQL/MariaDB Upgrade
Register for the "Automatic updates from MySQL 5.5 to MySQL 5.7" Webinar!
When:December 30, 2019
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