{"id":38722,"date":"2017-12-05T11:00:00","date_gmt":"2017-12-05T17:00:00","guid":{"rendered":"https:\/\/blog.cpanel.com\/?p=38722"},"modified":"2017-12-05T11:00:00","modified_gmt":"2017-12-05T17:00:00","slug":"using-whm-to-suspend-limit-or-terminate-an-account","status":"publish","type":"post","link":"https:\/\/devel.www.cpanel.net\/blog\/tips-and-tricks\/using-whm-to-suspend-limit-or-terminate-an-account\/","title":{"rendered":"Using WHM to Suspend, Limit, or Terminate an Account"},"content":{"rendered":"<div class=\"alert alert-info\"><em>* This post was originally posted on February 9, 2016, and has been updated for accuracy.\u00a0<\/em><\/div>\n<p class=\"p1\"><span class=\"s1\">The job of the hosting provider is a unique one. You are both a business owner, responsible for your own <\/span><span class=\"s2\">day-to-day<\/span><span class=\"s1\"> operations, and a service provider that&#8217;s responsible for many of the online operations of other companies. Occasionally, when dealing with clients and customers, this means changing, altering, or modifying their permissions and <\/span><span class=\"s3\">their<\/span><span class=\"s1\"> access to the service you provide. Whether it\u2019s a delinquent payment or just a simple server migration, this post will run through account suspensions, terminations, and bandwidth limitations and how to effectively use them from <\/span><span class=\"s2\">your<\/span><span class=\"s1\"> WebHost Manager account.<\/span><\/p>\n<p class=\"p1\"><strong><span class=\"s1\">Account <\/span><span class=\"s2\">suspension<\/span><\/strong><span class=\"s1\"><br \/>\nSuspending an account is a common and very effective technique to withhold or freeze cPanel functionality for a particular user. When a cPanel account is suspended, the system may forcibly log them out of their active session. When this occurs<\/span><span class=\"s2\">, <\/span><span class=\"s1\">a user will no longer have access to their Web Disk <\/span><span class=\"s2\">and mailing lists, while<\/span><span class=\"s1\"> websites associated with the suspended account will have all of their traffic redirected to an account suspension page. <\/span><span class=\"s2\">Email<\/span><span class=\"s1\"> will still be sent to their account, <\/span><span class=\"s2\">but<\/span><span class=\"s1\"> associated users will not be able to download or access those files.<\/span><\/p>\n<p class=\"p1\"><strong><span class=\"s1\">Bandwidth <\/span><span class=\"s2\">limiting<\/span><\/strong><span class=\"s1\"><br \/>\nFor web hosts that offer bandwidth tiers as a part of their hosting offering, WHM allows you to throttle the traffic and limit the bandwidth of<\/span><span class=\"s3\">,<\/span><span class=\"s1\"> particularly active accounts. When bandwidth limitations are present, the system will automatically throttle the information passing through a particular account until the end of the month <\/span><span class=\"s2\">or <\/span><span class=\"s1\">billing cycle. When the new billing cycle begins<\/span><span class=\"s2\">,<\/span><span class=\"s1\"> the user will have their bandwidth limitations dropped.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">At any point <\/span><span class=\"s2\">prior to the end of the month<\/span><span class=\"s1\">, a hosting provider can remove bandwidth limitations for any and all accounts. To find out more about bandwidth limitations, <\/span><span class=\"s2\">browse<\/span><span class=\"s1\"> our <a href=\"https:\/\/documentation.cpanel.net\/display\/CKB\/Account+Suspension+Versus+Bandwidth+Limiting+and+Account+Termination\">Knowledge Base<\/a>.<\/span><\/p>\n<p class=\"p1\"><strong><span class=\"s1\">Account <\/span><span class=\"s2\">termination<\/span><\/strong><span class=\"s1\"><br \/>\nThe most final action in our account penalization overview is termination. When an account is terminated<\/span><span class=\"s2\">,<\/span><span class=\"s1\"> the system removes<\/span><span class=\"s2\"> MySQL<\/span><span class=\"s1\"> users, deletes any DNS zones, and erases associated files. In certain cases, such as when an account is migrating to a different server, a user&#8217;s DNS zone may be maintained the <a href=\"https:\/\/documentation.cpanel.net\/display\/CKB\/How+to+Manually+Transfer+an+Account+Between+Servers\">account was backed up<\/a>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>* This post was originally posted on February 9, 2016, and has been updated for accuracy.\u00a0 The job of the hosting provider is a unique one. You are both a business owner, responsible for your own day-to-day operations, and a service provider that&#8217;s responsible for many of the online operations of other companies. Occasionally, when [&hellip;]<\/p>\n","protected":false},"author":77,"featured_media":64485,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[61],"tags":[1917,1921,89,1925,1929,201],"class_list":["post-38722","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tips-and-tricks","tag-account-suspension","tag-account-termination","tag-cpanel","tag-penalization","tag-rate-limiting","tag-whm"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Using WHM to Suspend, Limit, or Terminate an Account | cPanel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/devel.www.cpanel.net\/blog\/tips-and-tricks\/using-whm-to-suspend-limit-or-terminate-an-account\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Using WHM to Suspend, Limit, or Terminate an Account | cPanel\" \/>\n<meta property=\"og:description\" content=\"* This post was originally posted on February 9, 2016, and has been updated for accuracy.\u00a0 The job of the hosting provider is a unique one. You are both a business owner, responsible for your own day-to-day operations, and a service provider that&#8217;s responsible for many of the online operations of other companies. Occasionally, when [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/devel.www.cpanel.net\/blog\/tips-and-tricks\/using-whm-to-suspend-limit-or-terminate-an-account\/\" \/>\n<meta property=\"og:site_name\" content=\"cPanel\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/cpanel\/\" \/>\n<meta property=\"article:published_time\" content=\"2017-12-05T17:00:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/devel.www.cpanel.net\/wp-content\/uploads\/2016\/02\/Suspension-Termination-Bandwidth-Limit.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"475\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"cPanel Community\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@cPanel\" \/>\n<meta name=\"twitter:site\" content=\"@cPanel\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cPanel Community\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/devel.www.cpanel.net\/blog\/tips-and-tricks\/using-whm-to-suspend-limit-or-terminate-an-account\/\",\"url\":\"https:\/\/devel.www.cpanel.net\/blog\/tips-and-tricks\/using-whm-to-suspend-limit-or-terminate-an-account\/\",\"name\":\"Using WHM to Suspend, Limit, or Terminate an Account | cPanel\",\"isPartOf\":{\"@id\":\"https:\/\/devel.www.cpanel.net\/#website\"},\"datePublished\":\"2017-12-05T17:00:00+00:00\",\"dateModified\":\"2017-12-05T17:00:00+00:00\",\"author\":{\"@id\":\"https:\/\/devel.www.cpanel.net\/#\/schema\/person\/8cf97408aad4fb70cf55d11a1d4f57f8\"},\"breadcrumb\":{\"@id\":\"https:\/\/devel.www.cpanel.net\/blog\/tips-and-tricks\/using-whm-to-suspend-limit-or-terminate-an-account\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/devel.www.cpanel.net\/blog\/tips-and-tricks\/using-whm-to-suspend-limit-or-terminate-an-account\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/devel.www.cpanel.net\/blog\/tips-and-tricks\/using-whm-to-suspend-limit-or-terminate-an-account\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/devel.www.cpanel.net\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Using WHM to Suspend, Limit, or Terminate an Account\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/devel.www.cpanel.net\/#website\",\"url\":\"https:\/\/devel.www.cpanel.net\/\",\"name\":\"cPanel\",\"description\":\"Hosting Platform of Choices\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/devel.www.cpanel.net\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/devel.www.cpanel.net\/#\/schema\/person\/8cf97408aad4fb70cf55d11a1d4f57f8\",\"name\":\"cPanel Community\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/devel.www.cpanel.net\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/e1949945083b5526bb95711bd3d616b3?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/e1949945083b5526bb95711bd3d616b3?s=96&d=mm&r=g\",\"caption\":\"cPanel Community\"},\"description\":\"The web hosting industry's most reliable management solution since 1997. With our first-class support and rich feature set, it's easy to see why our customers and partners make cPanel &amp; WHM their hosting platform of choice. For more information, visit cPanel.net.\",\"sameAs\":[\"https:\/\/cpanel.net\"],\"url\":\"https:\/\/devel.www.cpanel.net\/blog\/author\/cpadmin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Using WHM to Suspend, Limit, or Terminate an Account | cPanel","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/devel.www.cpanel.net\/blog\/tips-and-tricks\/using-whm-to-suspend-limit-or-terminate-an-account\/","og_locale":"en_US","og_type":"article","og_title":"Using WHM to Suspend, Limit, or Terminate an Account | cPanel","og_description":"* This post was originally posted on February 9, 2016, and has been updated for accuracy.\u00a0 The job of the hosting provider is a unique one. You are both a business owner, responsible for your own day-to-day operations, and a service provider that&#8217;s responsible for many of the online operations of other companies. Occasionally, when [&hellip;]","og_url":"https:\/\/devel.www.cpanel.net\/blog\/tips-and-tricks\/using-whm-to-suspend-limit-or-terminate-an-account\/","og_site_name":"cPanel","article_publisher":"https:\/\/www.facebook.com\/cpanel\/","article_published_time":"2017-12-05T17:00:00+00:00","og_image":[{"width":1200,"height":475,"url":"https:\/\/devel.www.cpanel.net\/wp-content\/uploads\/2016\/02\/Suspension-Termination-Bandwidth-Limit.jpg","type":"image\/jpeg"}],"author":"cPanel Community","twitter_card":"summary_large_image","twitter_creator":"@cPanel","twitter_site":"@cPanel","twitter_misc":{"Written by":"cPanel Community","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/devel.www.cpanel.net\/blog\/tips-and-tricks\/using-whm-to-suspend-limit-or-terminate-an-account\/","url":"https:\/\/devel.www.cpanel.net\/blog\/tips-and-tricks\/using-whm-to-suspend-limit-or-terminate-an-account\/","name":"Using WHM to Suspend, Limit, or Terminate an Account | cPanel","isPartOf":{"@id":"https:\/\/devel.www.cpanel.net\/#website"},"datePublished":"2017-12-05T17:00:00+00:00","dateModified":"2017-12-05T17:00:00+00:00","author":{"@id":"https:\/\/devel.www.cpanel.net\/#\/schema\/person\/8cf97408aad4fb70cf55d11a1d4f57f8"},"breadcrumb":{"@id":"https:\/\/devel.www.cpanel.net\/blog\/tips-and-tricks\/using-whm-to-suspend-limit-or-terminate-an-account\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/devel.www.cpanel.net\/blog\/tips-and-tricks\/using-whm-to-suspend-limit-or-terminate-an-account\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/devel.www.cpanel.net\/blog\/tips-and-tricks\/using-whm-to-suspend-limit-or-terminate-an-account\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/devel.www.cpanel.net\/"},{"@type":"ListItem","position":2,"name":"Using WHM to Suspend, Limit, or Terminate an Account"}]},{"@type":"WebSite","@id":"https:\/\/devel.www.cpanel.net\/#website","url":"https:\/\/devel.www.cpanel.net\/","name":"cPanel","description":"Hosting Platform of Choices","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/devel.www.cpanel.net\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/devel.www.cpanel.net\/#\/schema\/person\/8cf97408aad4fb70cf55d11a1d4f57f8","name":"cPanel Community","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/devel.www.cpanel.net\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/e1949945083b5526bb95711bd3d616b3?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e1949945083b5526bb95711bd3d616b3?s=96&d=mm&r=g","caption":"cPanel Community"},"description":"The web hosting industry's most reliable management solution since 1997. With our first-class support and rich feature set, it's easy to see why our customers and partners make cPanel &amp; WHM their hosting platform of choice. For more information, visit cPanel.net.","sameAs":["https:\/\/cpanel.net"],"url":"https:\/\/devel.www.cpanel.net\/blog\/author\/cpadmin\/"}]}},"_links":{"self":[{"href":"https:\/\/devel.www.cpanel.net\/wp-json\/wp\/v2\/posts\/38722"}],"collection":[{"href":"https:\/\/devel.www.cpanel.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/devel.www.cpanel.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/devel.www.cpanel.net\/wp-json\/wp\/v2\/users\/77"}],"replies":[{"embeddable":true,"href":"https:\/\/devel.www.cpanel.net\/wp-json\/wp\/v2\/comments?post=38722"}],"version-history":[{"count":0,"href":"https:\/\/devel.www.cpanel.net\/wp-json\/wp\/v2\/posts\/38722\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/devel.www.cpanel.net\/wp-json\/wp\/v2\/media\/64485"}],"wp:attachment":[{"href":"https:\/\/devel.www.cpanel.net\/wp-json\/wp\/v2\/media?parent=38722"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/devel.www.cpanel.net\/wp-json\/wp\/v2\/categories?post=38722"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/devel.www.cpanel.net\/wp-json\/wp\/v2\/tags?post=38722"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}