As a customer and partner, you have multiple ways to receive our help and support at any time, from anywhere. You have the power in your hands to obtain the knowledge and expertise necessary for your business to continue successfully without interruption. cPanel & WHM is a robust assortment of tools with a variety of applications for their use. These tools are widely used and adopted, and there are a lot of resources available.<\/p>\n\n\n\n
That means there is a lot of information, and much to discover about everything your cPanel & WHM server can do for you. We are proud of the world-class support we provide to our users. Here’s a rundown of the resources we provide, whether you’re a beginner or an experienced systems administrator.<\/p>\n\n\n\n
This is where you should go if you want to keep up with the most up-to-date information about what is happening or upcoming with cPanel. These are the resources where we will share our front-line, up-to-the-moment information with you through posts and videos.<\/p>\n\n\n\n
The cPanel Blog<\/a> is the place where we post resources like this one, announcements about upcoming changes, and new products or services. This is where you would go to read about important End of Life plans for supported software, or to inform you of new products and features that are available. This is also the place to go to learn how to use the features in cPanel & WHM. <\/p>\n\n\n\n The cPanel Newsroom<\/a> site is where we provide notifications about product version updates and other relevant technical and business information. Posts here will include critical security updates, EasyApache releases, and version releases. <\/p>\n\n\n\n We also have a presence on your favorite social media platforms and encourage you to follow us. We are on Twitter,<\/a> Facebook,<\/a> Instagram<\/a>, and LinkedIn. <\/a> Posts on social media vary by platform, but following us will provide a glimpse into the culture of cPanel as a company and how we are working to serve you. <\/p>\n\n\n\n Our video platforms share a name but serve two different purposes. YouTube<\/a> is where our static video tutorials are found, and Twitch <\/a>is where our dynamic streaming videos can be found. <\/p>\n\n\n\n cPanelTV<\/a> on YouTube specializes in video tutorials on a variety of subjects from the most basic – How to install cPanel & WHM on your server<\/a> – to some more advanced concepts – How to configure reverse DNS for IPv4<\/a>. The videos take you on a step-by-step tutorial<\/a> through a variety of processes and teach you how to get familiar with the interfaces within the product. Make sure you subscribe and hit the bell to be notified when we upload new content. <\/p>\n\n\n\n We’ve also recently joined Twitch, also as cPanelTV<\/a>. We are working to build streaming content (like the recent cPanel Live<\/a> event) such as demos, version release updates, and more! Please make sure to subscribe to receive notifications when we are streaming. This platform is planned for doing live demonstrations, updates, and content you might typically see at a conference. <\/p>\n\n\n\n There are two main categories for our Product Documentation<\/p>\n\n\n\n This website provides the most in-depth technical information about our products. It is always available to you, 24 hours a day. The site was recently redesigned to better serve you and has moved permanently to docs.cpanel.net<\/a> for your convenience. <\/p>\n\n\n\n Product Documentation is the first place to go to learn about anything within cPanel & WHM. With this new site, information is simpler to access than ever before, with version-specific details available on each page through a breadcrumb system<\/a>.<\/p>\n\n\n\n Docs include subsections for a product Knowledge Base, Webmail, Manage2, Developer Documentation, an Installation Guide, Video Tutorials, and documentation for EasyApache4. The release notes for each version and change logs are also stored on the documentation site.<\/p>\n\n\n\n This resource offers our Technical Support Analysts a way to communicate current information directly to you as issues arise, develop, change, and are resolved. The Support Article Knowledge Base <\/a>is a new resource that has been designed to share the most updated resolutions for issues our users might encounter within the product. <\/p>\n\n\n\n Technical Analysts can submit an article directly from a ticket, which then goes through an approval and formatting process, and allows us to get the information to the community faster. If you bookmark these Support Articles<\/a> today, you can save yourself time when troubleshooting tomorrow.<\/p>\n\n\n\n The forums are the place to go for community support that is backed up by cPanel Tech Support Analysts. Need help with a problem but don’t want to open a ticket, or know that it’s outside the scope of standard support? The cPanel Forums<\/a> are just the place to look.<\/p>\n\n\n\n Documentation provides the official development data and descriptions of the product. The Technical Analysts on our team offer real-world resolutions for you. The forums also allow other users to share their workarounds and tutorials for things that cPanel may not directly support. <\/p>\n\n\n\n With over 1400 active users currently, the cPanel Forum is more of a community-driven discussion platform<\/a>. It is moderated by our Technical Support team, who also contribute solutions and feedback to users on the threads there. You will need to first register for an account<\/a> before you can post, but the process is easy. <\/p>\n\n\n\n Here are a few of some of the most popular forum topics<\/p>\n\n\n\n We’ve just introduced you to some of the most popular ways to ask for and receive help with your cPanel & WHM. Now, here’s a comprehensive list so you can find ample resources to resolve server issues, either on your own or with the help of our expert support.\u00a0<\/p>\n\n\n\ncPanelTV on YouTube and Twitch<\/h2>\n\n\n\n
Product Documentation You Can Use<\/h2>\n\n\n\n
Expert Support Articles in our Knowledge Base<\/h2>\n\n\n\n
cPanel Forums for Community Support<\/h2>\n\n\n\n
Additional cPanel Support Resources<\/h2>\n\n\n\n