cPanel Store Customer Licensing: 2027 Pricing FAQs
Pricing questions
When do new prices go into effect for store customers?
New pricing will go into effect for all new orders and for all existing cPanel accounts, subscriptions, and services that begin on December 16th, 2026.
Which prices are changing?
We are adjusting the pricing on all cPanel license-related products. Full details are available in our 2027 Store Licensing Guide.
Will cPanel be making any other pricing changes in the future?
We may make further pricing adjustments to continue delivering value and an exceptional product to our customers in the future. Like other companies, we periodically assess the impact of our pricing to ensure there is a reasonable alignment with the needs of our customers and partners and our own cost of doing business.
What is a cPanel Account or User?
A cPanel Account, often called a cPanel user, is an Account created by the root administrator or reseller, who logs into the cPanel interface to manage their website.
What if I'd like to host more than one hundred cPanel Accounts on my server?
Customers can still host more than one hundred cPanel Accounts on their servers. Bulk Account pricing starts at the 101st cPanel Account at the price of fifty-five cents per additional cPanel Account.
What if I am concerned about my reseller or customer adding too many sites?
WHM allows for limiting the number of accounts a reseller may create from the reseller center interface. If you are selling servers or cloud instances, consider becoming a PartnerNOC for access to additional Fixed Package options.
How often do servers report the number of cPanel Accounts for the licensing system?
Account usage is reported when the server updates its license. License check-ins typically occur every 8-48 hours, depending on the version of cPanel. For more information on how to force a license check-in, please see: How to Fix License File Errors | cPanel & WHM Documentation
How can I monitor and audit the number of cPanel Accounts on a cPanel server?
There are multiple ways to see the number of users on your server and interact with those accounts. To see the total number of accounts, use the WHM API call: Return cPanel accounts total number. cPanel Technical Analysts have created a tutorial to assist with cPanel Account auditing: Methods to Identify Abandoned cPanel Accounts
What did cPanel deliver this year? How can I stay up to date with releases?
This year, we focused our investment in cPanel on security, stability, platform compatibility, and new AI capabilities. We continued to strengthen security and reliability, updated the platform to support current technologies, and made updates and troubleshooting easier.
We also expanded how AI can be used across cPanel, integrating AI tools to help customers build and host websites and applications faster, while making common server management tasks quicker and easier. Meridian, our redesigned cPanel experience, makes it easier to get from setup to a working website and manage your hosting along the way.
Follow the cPanel release notes to stay up to date with new releases and changes.
Who do I speak to if I have questions?
Please review the 2027 Store Customer Licensing Guide, and then feel free to contact Customer Service with any questions you may have. You can do that at this link: cPanel Support & Resources | Forums, Docs & Migration Help